Requesting New DNS Domains

Your group or organization is not limited to the domains that the University already has defined. We are able to host additional domains that fit the University mission, subject to the rules and requirements described in DNS Standards.

Use the Domain Request Form to request either an .edu subdomain (sample.illinois.edu or sample.uillinois.edu) or a new non-.edu domain (.org, .com, etc) for which you have a University-related need.

Naming Guidelines

Consult the Acceptable Name Guidelines to assist you in picking out names that conform to University policy.

To see if a non-.edu domain you want is available (prior to submitting your request), you can go to the Network Solutions home page and search for it.

Transferring an Existing Domain

To transfer an existing non-.edu domain to University ownership from another registrar:

1. Contact the domain owner, and ask them to unlock the domain for transfer and provide you with the transfer authorization code.
2. Once you have the code, complete the Domain Request Form.  Note that you will need to provide:
   • the transfer authorization code
   • is the domain currently in active use, or is a lengthy disruption in service acceptable?

     If the domain is in active use, we will work with you to perform a seamless migration which ensures that live DNS queries for the domain continue to resolve without interruption, and with consistent answers, at all times during the transfer process.

     If you indicate that a lengthy disruption in service is acceptable because nothing actively depends on this domain right now, we can follow a simpler process which involves less work for both you and us.

3. For seamless migrations, Technology Services will work with you to import the domain’s current zone data into our nameservers, and then ask you to update the NS records with the current registrar.

   It is important to migrate all of your domain’s DNS records (not just the address record for your website) unless you are certain that you don’t need them anymore.

   Once you have provided the current zone data, do not make any further changes to your DNS records until we confirm that it is safe to do so.

4. To process your order, an authorization email will then be sent to the the current Administrative Contact of Record (as identified by WHOIS). The Administrative Contact must authorize the transfer within 14 days of receipt of the email. Once our registrar receives this authorization, your request will be submitted to the registry to finalize the transfer.
5. If for some reason your transfer fails, we will notify you and work with you to retry the transfer. Common reasons why registrars will reject a transfer include:

• Domain name is within 60 days of initial registration
• Domain name is within 60 days of a previous transfer
• No response/negative response to transfer authorization request to current Administrative Contact of RecordIf the transfer still does not succeed after all reasonable efforts have been made, Technology Services will provide at least 7 days notice before removing the zone from our nameservers, to allow you time to update your NS records again.

Please note: the transfer process can take up to two weeks from the time we initiate the transfer.

For other questions about transfers, please email hostmgr.

Automatic Renewals

Non-.edu DNS domains registered through Technology Services are automatically renewed by the registrar 60-90 days before they are scheduled to expire.

The Primary and Administrative contacts listed for the domain in Contacts Database will receive a notification email prior to each auto-renewal, but will NOT need to respond affirmatively in order for the auto-renewal to proceed (this eliminates unnecessary workflow steps for you and for us, and reduces the risk that a domain registration will unintentionally be allowed to lapse).

If you no longer wish to renew a non-.edu domain, please inform hostmgr at least 91 DAYS PRIOR TO ITS EXPIRATION DATE (or sooner if that deadline would fall on a non-business day) to ensure that the change can be processed before the next auto-renewal occurs.  Choose one of the following options:

• Disable renewal but keep the domain in service until it expires.
• Deactivate the domain immediately.

Note that removal requests should come from a Primary contact if possible (otherwise we will attempt to reconfirm with a Primary contact).

Q: For how many years at a time will a non-.edu domain be renewed?
A: Each domain will automatically renew for the same duration as its current term, i.e. a domain most recently purchased or renewed for 3 years will auto-renew for 3 years.  If you wish to adjust this cadence, you can contact hostmgr to request a one-time manual renewal for a new term of 1, 2, 3, or 5 years (which will immediately extend the current expiration date by that amount).

Q: Which CFOP will be billed for the renewal fee?
A: Each non-.edu domain has a CFOP on file which is billed $10 per year plus renewal fees equal to the amount that Technology Services pays the registrar (as specified in DNS Standards).  Contact hostmgr if you wish to change the CFOP to which your domain is billed.

Managing DNS for your Domains

Once your domain has been created, you can use IPAM to create and modify most types of DNS records; see Using IPAM for detailed instructions.

Other Information

DNS Basics (KB#47914) is written for a general audience, and briefly explains what a DNS server is used for and which IP addresses are used for the campus DNS servers.  Note that most users will not ever need to change their computers’ DNS settings.

DNS Standards contains information about implementation details related to the campus domain registration policy.